This report provides summary of the current product Hum, drawbacks, and an evaluation of the proposed solution. It explains the current features and functions of Hum and also discusses its lacking features and functions as an ideal Telematics product. The report also presents information about the three main components of Hum and how these work as a diagnostic telematics solution. Solutions to improve Hum are proposed and elaborated in the solution section, where the analysis is discussed. The analysis includes benefits and possible challenges that the solution may encounter. The report concludes that by improving Hum, the product will be able to improve user experience, safety and convenience.